The SITE may collect the following information for the purposes of membership transactions, order processes, campaign and promotion information, customer support services, and fulfilling legal obligations:

• Name, surname, T.R. Identity number

• Contact information (address, email, phone number)

• Payment information (credit card or bank details — via secure payment infrastructure)

• Order and delivery history

• IP address, browser information, cookie data

Purposes of Using Personal Data

The collected data is processed for the following purposes:

• Receiving, preparing, sending and delivering orders

• Execution of membership procedures

• Provision of customer service and technical support

• Campaign, promotion and marketing activities (if previously approved)

• Fulfillment of legal obligations

• Improving service quality and enhancing user experience

Personal Data Retention Period

Personal data is stored for the periods stipulated by the relevant legislation and at the end of this period, it is destroyed in accordance with the KVKK and relevant legislation (deletion, destruction or anonymization). via).

Data Security Measures

The SITE takes the following measures against the risks of unauthorized access, disclosure, alteration or loss of personal data:

• Encrypted with SSL certificate Contact Us

• PCI DSS compliant secure payment infrastructure

• Server firewall and antivirus systems

• User authentication systems that prevent unauthorized access

• Regular backup and data integrity controls

Cookie Usage

The SITE uses cookies to improve user experience, analyze site traffic, and improve its services. Cookie settings can be managed via the browser.

Sharing Personal Data

The SITE does not sell personal data to third parties under any circumstances. However, it may be shared with authorized authorities or service providers in the following cases:

• Fulfillment of legal obligations

• Sharing address and contact information with logistics companies for order delivery

• Sharing necessary data with banks and payment institutions for payment transactions sharing

User Rights

Under the KVKK (Personal Data Protection Law), users;

• To learn whether their personal data is being processed

• Requesting access to data

• Requesting correction or deletion of data

• Requesting cessation of processing
  has the right to do so. These requests can be submitted in writing to the following address: [[email protected]].

Policy Changes

The SITE reserves the right to update this policy at any time. The current text is valid from the date of its publication on the SITE.

Contact

For any questions, suggestions or complaints:
YILMAZ ERSOY
Address: CUMHURİYET CAD REYHAN MAH. DORUK İŞ HANI FLOOR:2  ÇAĞRI İPEK Osmangazi/BURSA
E-mail: online@cagriipek.com
Phone: 0507 315 ​​65 35