The ordered product will be delivered within a maximum of 30 days from the date the order reaches the SELLER. Delivery time depends on the BUYER's address May change. Any additional costs incurred if the BUYER is not present at the address during delivery or does not accept delivery shall be borne by the BUYER.
|
| Right of Withdrawal |
BUYER, You can exercise your right of withdrawal without giving any reason within 14 days from the date of delivery of the goods. -
Notifications of the right of withdrawal must be made to the SELLER in writing or via a permanent data storage medium (email, web form, etc.). -
The product to be returned must be unused, in its original packaging and complete with the invoice. -
- data-end="2129">Return shipping costs under the right of withdrawal belong to the SELLER.
|
| Products for which the Right of Withdrawal Cannot Be Exercised |
BUYER's requests Products prepared specifically for the individual in the package. Products that spoil quickly or may expire Hygienic products whose packaging has been opened after delivery (headphones, underwear, cosmetics, etc.) Services and digital content performed instantly in electronic format Periodicals such as newspapers and magazines Services offered on specific dates such as accommodation, transportation, and car rentals
|
Warranty Conditions |
- If the sold product turns out to be defective, the BUYER may exercise the optional rights specified in the law (refund, free repair, exchange with a non-defective product, or price reduction).
The warranty period and conditions are stated in the warranty certificate sent with the product. If damage is detected upon delivery, the BUYER must have a report drawn up by the courier and should not accept the product. Faults caused by misuse are outside the scope of the warranty.
|
| Return Terms and Conditions |
Return requests can be made by the BUYER within the withdrawal period or in case of defective goods. The product to be returned; It must be returned unused, with all accessories, invoice, and any gift items included. Once the return process is approved, the amount will be refunded within 14 days to the method the BUYER used for payment. Except for legal return rights, in returns made within the scope of a campaign or satisfaction, return shipping costs may be borne by the BUYER.
|
Dispute Resolution |
In disputes arising from this contract, within the monetary limits determined by the Ministry of Trade, the Consumer Arbitration Boards and Consumer Courts in the place of residence of the BUYER or where the contract is performed are authorized. |
Effective Date |
By confirming the payment for the order placed through the SITE, the BUYER is deemed to have accepted all the terms of this agreement. |